Rental terms

1. Booking

The property is rented directly through Villa Vanina, without a platform. An online enquiry is not a confirmation. The booking becomes binding once Villa Vanina has confirmed it in writing and received the advance payment stated in the offer or agreement. The balance is payable on the date stated in the agreement.

2. Stay and price

The offer or agreement states the property address, dates, check-in and check-out times, description, included services, number of guests, total price and payment schedule. Unless otherwise agreed in writing, the minimum stay is 7 nights, from Saturday to Saturday, for no more than 10 guests.

3. Tourist tax and security deposit

Tourist tax is payable in addition to the rental price at the rate applicable during the stay. A security deposit may be required; the agreement states its amount, payment method and return deadline. Documented damage or unpaid amounts may be deducted.

4. Cancellation by the guest

Cancellation must be emailed to [contact@villavanina.fr](mailto:contact@villavanina.fr). The date the email is received is the effective cancellation date.

- More than 30 calendar days before check-in: cancellation is free. Amounts already paid are refunded within 14 days.
- 30 calendar days or less before check-in: 100% of the reservation fee is due. Tourist tax not yet due and the security deposit are not charged.
- No-show or early departure: no refund is made for the stay.

If Villa Vanina cancels the stay, amounts paid are refunded within 14 days. These rules are subject to mandatory law, including the rules on force majeure.

5. Occupancy and damage

Only the people named in the agreement may stay at the villa, within the agreed limit and never more than 10 guests. The property is for holiday use only and may not be sublet. The guest must respect the property, equipment, neighbours and the house rules provided. The guest is responsible for damage caused by the guest or anyone admitted to the property. Check-in and check-out inventories may be signed.

6. Insurance

Travel or personal liability insurance covering holiday rentals is recommended. If evidence of insurance is required, this is stated before confirmation.

7. No cooling-off right

Accommodation services supplied on a specific date or during a specific period are not subject to the 14-day cooling-off right. The cancellation terms above apply as soon as the booking is confirmed.

8. Complaints and mediation

Complaints must first be emailed to [contact@villavanina.fr](mailto:contact@villavanina.fr). If no amicable solution is found, the consumer may use the French consumer mediator free of charge